Return & Exchange Policy

Return Period

Customers may request a return or exchange within [7/10/15] days from the date of delivery.

The return period begins from the date the order is recorded as delivered.

The product must be:

Because jeans are apparel products, we cannot ordinarily accept a size-related return once the jeans have been:

If you have ordered the wrong size, you may request an exchange within the applicable return period.

The exchange is subject to:

We strongly recommend checking our Size Guide before placing an order.

If you receive a product different from the product ordered, contact us immediately.

We may request photographs of:

After verification, we will provide an appropriate resolution.

If you believe your jeans have a manufacturing defect, contact us at [Customer Care Email/Phone].

The product may be inspected to determine whether the issue is a genuine manufacturing defect.

A return/exchange may not be accepted where:

The jeans have been worn.
The jeans have been washed.
The jeans have been altered.
Original tags have been removed.
The product has been damaged by the customer.
The product has stains or odour.
The product has been improperly maintained.
The return request is outside the applicable return period.
The product was clearly identified as final sale/non-returnable before purchase.

This policy does not intend to exclude any consumer rights that cannot lawfully be excluded.